JF Designs

Billing Policy

JF Designs operates on a monthly billing cycle to all customers.  If you have billing questions and need to speak with a representative, please call 1-866-845-7823.

If You Pay by Personal or Company Check

Customers who pay by check will be billed on the 15th day of every month, with payment due on the28th day of the same month.  Payments are considered late after the first day of the month and a finance charge will be assessed to your account.  When making payment, please include your invoice number and and or web hosting account domain name on your payment.
You may mail payments to:

JF Designs Co..
ATTN: Accounts Receivable Department
227 Bellevue Way NE Suite 488
Bellevue, WA 98004

If You Pay via Credit Card

Customers who prefer to pay by credit card may do so via Credit card by clicking here.

Collection Procedures for Web Hosting and Other Services

The majority of JF Designs’s customers are legitimate, honest and responsible business people. In order for us to provide a high quality service at a low price, we must maintain solvency. Managing our accounts receivable is an integral part of doing business successfully. Please read the following policy carefully so there is no misunderstanding. If your account becomes overdue after the due date on the invoice the following will occur. You will receive a reminder via e-mail that we have not received your payment. If payment is not received within 5 days of your past due date your service will be restricted and functionality will be denigrated. If your account becomes more that 60 days past due, your data will be removed from the servers and your account will be referred to our collection and legal departments. If you fail to pay for services rendered, we will report the delinquency to the credit bureau which will impact your credit rating. If we pursue a legal remedy and obtain a judgment against you, we will seek to enforce that judgment. If you pay and we receive a notice of returned payment for any reason to include insufficient funds and/or fraud, we will charge you a minimum service fee of $35. We will also charge you all associated costs to include attorney and collection fees. We look forward to a mutually beneficial business relationship.

Deactivation Fee

In the event that your account is deactivated due to nonpayment, please check your last invoice for the overdue amount. Your payment must include the $25.00 reactivation fee per IP for your account(s) to be reactivated. Please send in payment via mail in check or PayPal. You may cancel your account at any time and you will only be billed through the end of the month in which you cancel. Cancellations are done once a month at the end of the month by our staff.

Finance Charges

Invoices are aged from the date of the order. Finance charges will be assessed to all accounts with invoices 30 days or more past due.  The finance charge amount is calculated for each invoice or previous finance charge entry by the number of days past due, times the daily finance charge rate (.18 divided by 365).  If the calculated finance charge amount is less than the minimum finance charge of $.50, the minimum amount will be used instead of the calculated amount.

Cancellation Procedures

In order to protect your data, JF Designs requires a signed document requesting cancellation of server accounts. We apologize for any inconvenience, but experience has demonstrated that this is a necessary precaution to prevent erroneous deletion of data or malicious activity conducted against data. To cancel a server account, please visit our support page  http://www.jfdesigns.com/technology/hosting/web-hosting-support/ for instructions. A JF Designs representative will contact you immediately.  Upon receipt, JF Designs will properly close your account and notify you of any outstanding balances.